Customer Relationship Management - CRM
online course for devloping the practices, strategies and technologies that companies use to manage and analyze customer data and interactions to help improve customer acquisition, retention profitability and loyality skills to work seamlessly with people in organisations
19 review
COURSE DESCRIPTION
Learn the practices, strategies and technologies that companies use to manage and analyze customer data and interactions to help inprove customer acquisition, retention profitability and loyality
The CRM certification is an essential professional requirement for roles across all industries. The course is best suited for: Anyone aspiring to be a CR Manager
There is a lot to cover so let's get started.
Cuctomer Relationship Management
| 1 | Introduction to CRM |
| 2 | Marketing |
| 3 | CRM Software solutions |
| 4 | CRM Project Phases |
| 5 | Data Mining |
| 6 | E-CRM |
| 7 | CRM implementation in various industries |
Rating
34
3
12
0
0
11
Average Rating